FAQ

1.What will received when I place orders?

-full set eather car mat

-Install tool

 

2.Are the custom car mats suitable for all weather conditions?

Yes, our mats are designed to be flexible and protect your vehicle in all seasons. They are waterproof, highly durable against snow and mud, and easy to clean.

 

3.How should I clean the custom car mats?

You can remove the mats and hose them down like regular mats. Alternatively, they can be vacuumed and wiped down while still in place if they aren’t too muddy.

 

4. Is installing the car mats easy?

Yes, installation takes just 3 minutes. You don't need to remove the original carpets.

 

5.Do the car mats fit manual transmission vehicles?

Yes, our custom car mats are compatible with both manual and automatic transmission vehicles.

 

5.Can you customize mats for different interior layouts?

Yes, we can tailor the car floor mats to fit various floor layouts, such as captain seats in the second row. Let us know your specific needs, and we'll include the details in your order.

 

6.What if I'm dissatisfied with the fitment?

If you’re unhappy with the fitment of your custom car floor mats, we will adjust them and ship them back to you at no additional cost after you prove the product picture.

 

7.What if I can't find my car model?

If you don’t see your model listed, please contact us. We have records for 98% of car models from 2004-2024, some cars after you orders, we will contact you to get some car information, after confirmed, we will customized your leather car floor mats perfectly.so please note your emails after you order during 1-2 days.

 

8.When will my order be shipped?

We are professional manufacture since 1998s, the products all will handmade according your car then customized. So please allow 3-5 normal days for processing your customized car mats before shipment.so after you paid, if have any question, please feel free contact our office email, we will deal with the problem for you.

 

9.How long will it take for my order to arrive once shipped?

For customers within the United States, your order should arrive within 7-15days, CA 10-18days via USPS/CA POST.you can track the order via (www.17track,com)

NOTE：sometime will be a little delay because of holiday, but our team will try our best to send you within the shortest time